OTIF (On Time In Full) indicates the ratio of how big part of all received orderliness are delivered to customer on time and correctly.

Minimum target set by us to OTIF is 98%, meaning that out of every hundred orderlines minimum 98 are delivered on time and in full

Via 3L has in use modern and complex claim handling tool that ensures full transparency and trust in our quality figures. Through constant procedures of measuring and following our quality we can constantly find new ways to further improve our quality.

All Via 3L customers & partners have access to our quality KPI through our Power BI environment.